Privacy Policy

Last updated October 22, 2026. This policy covers https://puremoldmasters.com.

This page explains what information our website collects, which outside services help us run it, and what we do with what you send us. By continuing to use this site, you agree to the practices described here.

Information you give us

When you fill in a form on this site, we collect what you enter: your name, phone number, email address, zip code, the service you’re interested in, and any details you share about your property or the problem. If you call or text us, we keep the number you contacted us from and a record of the conversation.

How we use your information

We use it to reply to you, give you an estimate, and schedule and carry out the work you ask for. We store form submissions in our customer management system so our team can follow up. We do not sell the information you give us.

Text messages

If you check the SMS consent box on our contact form, we may send you text messages about your inquiry, your estimate, or your appointment. Message frequency varies. Standard message and data rates may apply. Reply STOP at any time to opt out, or reply HELP for help.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are never shared with any third parties.

Cookies, analytics, advertising, and call tracking

This site uses cookies and similar tools to understand how the site is used and to measure our advertising. When the site loads, these services receive basic details about your visit, such as the pages you view, the link or ad that brought you here, your browser and device type, and your IP address.

  • Google Analytics. Shows us how visitors use the site, such as which pages they view and how they found us.
  • Google Ads. Google’s tag, loaded through Google Tag Manager, tells us when someone who clicked one of our ads calls us or sends a form. Google may also use this information under its own privacy policy, including to show you ads. You can manage how Google personalizes ads at myadcenter.google.com.
  • CallRail. CallRail shows a tracking phone number on our site so we know which page or ad led to your call. It logs calls made to that number and may record them. CallRail also receives the forms you send from this site, so we can see which ad or page each inquiry came from.

When you arrive from an ad or a link, our site also remembers how you got here, such as the ad you clicked, for up to 90 days. That information is stored in your browser and is sent to us with any form you submit.

You can block or delete cookies in your browser settings. The site will still work, but we may not be able to tell which ad brought you here.

Other services on this site

Cloudflare hosts this site and checks form submissions for spam. Some pages show a Google Map, play a video from Vimeo, load fonts from Google Fonts, or load images stored with Webflow. Each of these services receives your IP address and basic browser details when the page loads, and its own privacy policy applies to that information.

How long we keep your information

We keep form submissions, call records, and related messages for as long as we need them to respond to you, provide our services, and meet our business, accounting, and legal obligations.

Your choices

You can ask for a copy of the personal information we hold about you, or ask us to correct or delete it, by emailing [email protected]. We will honor reasonable requests unless the law, our accounting obligations, or security needs require us to keep the information.

Children

This site is meant for adults. We do not knowingly collect information from children under 13.

Changes to this policy

If we change how we handle information, we will update this page and the date at the top.

Contact us

If you have questions about this policy or how we handle your information, contact Pure Mold Masters at [email protected] or (949) 239-4021.